Book a demo

Bring one location. See what it would find.

SmileOps answers the phones, verifies every patient's insurance, and keeps your numbers and books current. Your team approves what goes out.

Now
Two short steps. Who you are, then your practice.
Then
Pick a time on the calendar, right here on this page.
Soon after
Aria calls you from (833) 322-9794. She is our AI assistant, calling to confirm your time or find one that works.
On the call
One location, mapped. The calls, insurance checks and recall list SmileOps would have handled.

Your details

Each job runs end to end and stops for a person where it should. Here is when each one does its work on an example day.

6:45 AM
Analyst
Answers with cited numbers
Writes your morning briefing and answers questions about any location, with the source behind every number.
It recommends. Your team decides.
8:10 AM
Verify
Checks insurance before visits
Checks benefits three days before each visit and turns whatever the payer returns into one standard breakdown.
Terminated plans and missing cards come to the front desk.
12:40 PM
Revenue
Works denials and appeals
Reads every denial, pulls the x-rays and narrative the payer wants, drafts the appeal, chases claims stuck 30+ days and flags underpayments.
Nothing goes to a payer until someone approves it.
4:15 PM
Recall
Brings patients back
Finds patients due for hygiene, diagnosed treatment that was never booked, and patients who drifted away, then drafts the outreach.
Each campaign is approved before the first text. Opt-outs and quiet hours always apply.
9:04 PM
Front Desk
Answers calls and texts, 24/7
Answers every call and text in your practice's voice, books into open slots that fit your rules, and logs each call with a transcript.
Emergencies, billing disputes and clinical questions go to a person.

No new practice software. Prove it at one office, then decide.

Connect
We connect to the practice software you already run. Agents start in shadow mode, so you see what they would have done before they do anything.
Prove
Run one location for a month. We measure answered calls, verified visits and recovered claims against your own baseline.
Expand
A second location clones the first one's policy pack: hours, insurances accepted, emergency protocol, tone.

Do we have to switch practice software?: No. SmileOps sits on top of the PMS you already run. Agents start in shadow mode, so you see what they would have done before they do anything.
Do we have to turn everything on?: No. Most of the call is picking what covers your biggest backlog for a pilot location. The rest gets added once that proves out, switched on per location.
What does a pilot look like?: One location for a month. We measure answered calls, verified visits and recovered claims against your own baseline, then you decide whether to turn on the next location.
What reaches patients or payers without us?: Front Desk answers live calls under your scheduling rules and hands emergencies, billing disputes and clinical questions to a person. Appeals and recall campaigns wait in your Inbox until someone approves them.
What should I bring to the call?: A rough picture of one location: how calls get answered after hours, how insurance gets checked, and what is sitting in the denial queue. No prep deck, no data export.
How is patient data protected?: Names, phone numbers and dates of birth are encrypted field by field before they reach the database, and every query is scoped to one practice with row-level security. Bring your compliance questions to the call.

We'll map your calls, insurance checks, numbers and recall list to what SmileOps would handle. Then you decide what to pilot.

On the call

01
How your locations run today
How calls, insurance checks, claims and recall move through your front office, and where they stall.
02
Where the gaps are
After-hours calls, insurance checked by hand, numbers in a spreadsheet, overdue patients nobody called back.
03
Where to start
The jobs that cover your biggest backlog first, and what the rest would add.